Getting Started: Intervention Manager

Vigillo’s Intervention Manager is designed to help motor carriers prepare for an investigation or intervention. The system automatically identifies and prioritizes the crashes, drivers and vehicles that are most likely to be selected for review during a CSA investigation or intervention. Specific inspections, violations, and crashes to review are identified for each driver and vehicle as well. 

Sections:

Crash Audit Checklist

Crashes, out-of-service maintenance violations, and recurring maintenance violations are the main criteria used to select vehicles for further review in an intervention. Crashes are one of the most highly scrutinized areas during an FMCSA Intervention. Crashes are the main determining factor in identifying drivers and vehicles to be audited.  Therefore, crash reviews should be your first priority and every driver and vehicle involved in a crash in the last 12 months – already identified within the Intervention Manager – should be thoroughly reviewed.

Complete a review of each crash listed in the Intervention Manager by completing the following steps: 

DRIVER REVIEW —For the driver listed on each crash, complete the following: 

  • Driver Logs: Verify there are no hours of service violations from the crash date going back through thirty days previous to the crash. 
  • DQ File: Check the driver qualification file to ensure all required items are within compliance limits. 
  • Post-crash testing: If post-accident alcohol and controlled substance tests were required, review all post-accident testing timelines for compliance, as follows:
    • 2 hours after crash:  deadline for documentation explaining why no post-accident alcohol and controlled substances testing occurred
    • 8 hours after crash:  alcohol test deadline
    • 32 hours after crash:  controlled substances testing deadline


VEHICLE REVIEW — For each vehicle listed on each crash, complete the following:

  • Post-Crash Inspection: Review and verify that noted defects from post-crash inspections have been repaired and documented.
  • DVIRs: Check Driver Vehicle Inspection Reports (DVIRs) for 30 days prior to crash to ensure noted defects have been repaired.
  • Periodic Annual Inspection: Document that most recent periodic annual inspection was completed.
  • Maintenance File:  Verify that systemic maintenance and repairs have been properly completed and documented.

When all items above are complete, mark the crash review “Complete” within the Intervention Manager.

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Driver Audit Checklist

Crashes, driver out-of-service violations, and traffic enforcements are the main cornerstone of selection for drivers during an investigation. 

Complete a review of each driver listed in the Intervention Manager below by completing the following steps: 

  1. Red Flag Violations: Red Flag Violations are serious violations that will be audited during an intervention.  Ensure a full and thorough review of each red flag has been completed by using the steps below:
    • Was the violation corrected? Determine that the violation has been corrected.
    • When did the motor carrier know about the violation? Determine when the motor carrier gained knowledge of the violation.
    • When was the violation corrected? Identify when the violation was corrected.
    • Is there proof the violation was corrected? Have the documented proof of correction available.
    • Was the driver utilized prior to violation being corrected? Determine that the driver was not utilized after the violation occurred but before the violation was corrected.
  2. Crashes: This has already been discussed above in the Crash Audit Checklist.
  3. Driver Logs: Verify there are no hours of service violations from the past 6 months.
  4. DQ File: Check the driver qualification file to ensure all required items are within compliance limits 

When all items above are complete, mark the driver review “Complete” within the Intervention Manager.

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Vehicle Audit Checklist

Crashes, out-of-service maintenance violations, and recurring maintenance violations are the main criteria used to select vehicles for further review in an intervention.

  1. Post-Crash Inspection: Review and verify that noted defects from post-crash inspections have been repaired and documented.
  2. DVIRS:  Check Driver Vehicle Inspection Reports (DVIRs) for 30 days prior to crash to ensure noted defects have been repaired.
  3. Periodic Annual Inspection: Document that periodic annual inspection was completed.
  4. Maintenance File: Verify that systemic maintenance and repairs have been properly completed and documented.
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