Managing Your Daily Update Account


Due to federal regulations, your FMCSA Portal password expires every 90 days. This password is issued by the FMCSA and is unique to your FMCSA Compass Portal Account. In order to continue receiving accurate Daily Updates, you must make sure the Vigillo Data Updater is using your current FMCSA password. 

NOTE: The FMCSA Portal password is different from your Vigillo customer account login and password (Manage your Vigillo account login and password here)

Sections:

Updating Your FMCSA Password:

  1. Locate the Data Updater icon. If you do not see it at the bottom of your computer screen click on the white triangle by the date and time (system tray).
  2. Go to the FMCSA Portal tab.
  3. Enter your most current FMCSA password.
  4. Click Test.
  5. Click OK
  6. Click OK at the bottom to exit Data Updater.
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Adding Your FMCSA Password:

  1. Locate the Data Updater icon. If you do not see it at the bottom of your computer screen click on the white triangle by the date and time (system tray).

  2. Go to the FMCSA Portal tab. Click Add DOT.
  3. Enter your DOT Number and your FMCSA login information
  4. Click Test.
  5. Click OK. You will now notice that both the Vigillo and FMCSA tabs have green circles with white checks.
  6. Click OK to exit Data Updater.​

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Troubleshooting Tips

If you see a red circle with a white X after you enter your new password:

  • Type the password where you can see it to verify accuracy

  • Copy and paste into the Vigillo Data Updater

Still not successful?

If you cannot locate the Vigillo Data Updater icon:

  • Click on your Windows Start Button

  • Go to All Programs>Startup folder>Vigillo Data Updater 

  • If you do not see the Vigillo Data Updater, right click the folder and then choose Open; click on the Windows Button and drag the Vigillo Data Updater button into the Open Startup Folder

If the set-up page does not appear when you click on the Vigillo Data Updater icon:

  • Press Ctrl + Alt + Delete

  • Click on Task Manager

  • Go to the Process tab

  • Find Vigillo Data Updater

  • Click on Step Process, then yes

  • Exit out of the Task Manger program

  • Click on your Windows Button

  • Go to Programs and locate the Vigillo folder

  • Click on the Vigillo Data Updater Icon

  • Test your logins

FMSCA Portal Support
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Adding/Removing an Email Recipient:

To add/remove a recipient from receiving email alerts, please fill out the information below and provide it to Vigillo Support [contact information is below].

Your Name:
Company Name:

Information of Person to be removed from Daily Update email
First Name:
Last Name:
Email Address: